The staff were heaps friendly, but the shower took ages to heat up, and the water wouldn't drain from the bath. Sweet as location, though!

The bed was creaky, but the new room had hot water all the time.

clean, modern, welcoming

I loved how clean and modern the entire hotel felt right from the reception to the dining area. The staff were incredibly welcoming, going above and beyond to ensure a great experience, especially during breakfast when there were fantastic options. I also appreciated the lovely views from my room with a big bay window overlooking green spaces.

100% recommend 💖👍

We loved the modern bathroom and enjoyed how clean everything was. The hotel is conveniently located close to the Metro. Plus, having our non-service dog with us was a huge bonus!

In my wife's opinion, the parking situation could be improved for families. There were limited spaces, which made it challenging during busy times.

Nice quiet hotel, helpful staff

big bay window, lovely view onto the green, reasonable size single room

The wallpaper choice is shocking, bathroom size disappointing, and the absence of an ironing board was frustrating!!! More attention to soundproofing would help reduce disturbances from guests!!! Not having air conditioning during warm weather is another letdown!!!

Comfortable rooms and friendly staff made for a pleasant stay. The hotel is nestled in a quiet residential area with convenient access to local restaurants. cleanliness in some spots could be improved, and parking is somewhat limited.

Excellent hotel with excellent wi-fi, 24-hour reception, and a cozy bar area. On my first stay, the staff helped me find great dining spots, and I've always appreciated their friendly service. I’ll be back for a city break!

Great walk to cafes, bars, and a bus into town. Room 17 was quiet and a perfect escape after a long day.

The room was spacious and provided a relaxing atmosphere, with light-blocking curtains that ensured a great night’s sleep. The staff were exceptionally friendly, making the overall experience pleasant. Breakfast options were varied and included great vegetarian choices, adding to the dining appeal. limited parking made arrival a bit inconvenient, and the soundproofing was inadequate, leading to some disturbances from neighboring guests.

The location was fantastic, just a short metro ride to the city center, and the staff were incredibly helpful and friendly, especially Melvin and Timmi. The breakfast options were varied and delicious, and the adjoining restaurant offered memorable Indian cuisine.

The lack of soundproofing made it easy to hear other guests, which could be irritating.

Just a fine choice for a passing visit in Newcastle upon Tyne with very good value for money. The shower was a bit weak but still served its purpose after a long day. Look for nearby transport options to get around quicker.

fantastic staff who become friends while enjoying a supreme breakfast in newcastle

A lovely stay at this charming hotel! The staff were extraordinary and truly went out of their way to make us feel welcome. Chakh Dhoom's food was simply unforgettable.